FAQ

Ordering & Payment

How do I pay for my order?

We accept PayPal, Zelle, Chime, and Bitcoin. You do not enter payment details at checkout — after you place your order, one of our agents will contact you at your email within 12 hours with payment instructions. Your order is reserved (On hold) until payment is confirmed.

Why is my order still “On hold”?

Your order is on hold because we are waiting for payment confirmation. Once we confirm your payment, the status changes to Processing and we prepare your shipment.

Is it safe to pay this way?

Yes. Our agent will always reference your exact order number in their message. Never send payment to anyone who cannot quote your order number back to you.

Can I cancel my order?

Yes, any time before payment is confirmed. Contact us with your order number and we will cancel it right away.

Shipping

How long does shipping take?

We ship within 1–3 business days of payment confirmation via USPS. Most domestic orders arrive in 3–7 business days after shipping.

Do you ship internationally?

Not at this time. We ship within the United States only.

How do I track my order?

We email your tracking number as soon as your order ships. You can also check your order status under My Account.

Cards & Products

Are the cards authentic?

Yes. Every card is 100% authentic. We do not sell fakes or proxies.

What condition are the cards in?

Each listing states the card’s condition (NM, LP, MP, HP, or DMG). See our Card Condition Guide for exactly what each grade means.

Do you buy or trade cards?

Not currently. We are a selling-only store at this time.

Returns

What if my card arrives in worse condition than listed?

Contact us within 3 days of delivery and we will make it right — either a replacement, store credit, or a full refund. See our Returns Policy for details.